A healthy girl, aged 19, has blamed Pantene for considerable hair loss after using its shampoo.
Having written a news story early last year about Myleene Klass fronting this Pantene Campaign, I couldn’t believe it when I read the Daily Mail story.
Before and after
Sophie Peppercorn, from Peterborough, saw the advert which featured the reality TV star/musician and concluded that it would be worth trying the brand for the first time.
According to the story, the admin assistant was ‘left distraught the first time she used the shampoo when clumps of hair came out in shower, leaving her with bald patches.’
The shampoo, which promises ‘healthy looking hair in ten days’, has left Sophie Peppercorn distraught.
“As I showered the bubbles from my hair I could feel alot of it in my hands,” she told the Daily Mail. “But it was only when I patted my hair dry with a towel and looked in the mirror, that I realised the extent of the hair damage. My hairline had receded several inches where my hair had broken off at the roots. Meanwhile, the rest of my hair was so damaged and frizzy it was breaking off in handfuls.”
Sophie Peppercorn phoned the Pantene helpline and was offered a £5 Pantene voucher as compensation, obviously expecting her to buy another bottle.
Not from the same song sheet
A spokesman for Procter and Gamble, Pantene’s manufacturer, said: “Consumer safety is our number one priority. Pantene is completely safe to use and is the leading product on the market as voted by thousands of women who buy and use our product every day.”
It seems not everyone is happy with Pantene, Sophie Peppercorn researched online and found that there were other people who had suffered the same problem. I have also been online and seen there are loads of people out there who support the claim, and equally those who are satisfied customers. Would you want to take the chance?
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Thanks for your comments – have you caught up on any of my other posts?